surgical dermatology, wound care, & skin care
DR. NOVIKOV WELLNESS AND SKIN CARE

Patient Testimonials and Feedback

Patient testimonials are the best compliment our patients can give us.

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PATIENT TESTIMONIALS

The staff was communicative; there were no surprises, which is nice when getting a medical procedure.
DanielleCompany Name
I knew the wound wouldn’t heal overnight. Dr. Novikov told me everything before he did it, kept me informed, and told me how long it would take to heal.
Victor
For wound care, it is the place to go.
Judith Company Name
The care and communication was great– every time I left with a report with the what, where and how.  They did the job!
DavidCompany Name
He explains things and is friendly, knowledgeable and I appreciate the care he takes outside of the medicine part….The team is very tightly coordinated. Each provider was up to date on my case and I never had to reexplain or catch someone up. They knew what needed to happen next.
PCCompany Name
If you don’t want to go to a hospital setting, this is the place to go and it is worth the trip. It’s absolutely a gold medalist. Overall, A+++++.
MichaelCompany Name
He’s my hero; no doubt about it. It’s like a miracle. The whole staff was absolutely wonderful and caring. I call him Dr. Hero. He’s the expert and I trusted everything that came out of his mouth.
KarenCompany Name
Dr. Novikov and his staff were very efficient, welcoming, personable, and polite at each visit. And my wound is cured. Thank you!
RosemaryCompany Name
They knew what to do and definitely had good ideas how to manage the issue.
Gary and JanCompany Name
Once you see them work, you really get it. That point was key to her healing as fast as she did.
DavidCompany Name
It only took four visits to heal the same type of wound that took over a year, which even with hospitalization ended with the toe extracted.
SusanCompany Name
I had a large cyst removed off my back, the whole staff & doctor were amazing . They told me what they were doing each step of the way during the procedure. I am so glad I came to your office & will do so again in the future if needed. Thank you again for the wonderful care you all had given.
S.S.Company Name
The nurses and staff were great. My questions were handled. They were surprised how quickly it healed. I would not have a problem going back if needed.
DJCompany Name
Complete skin check with Dermatology PA was thorough, professional. All current options available for my issue discussed with me. Very pleased.
Company Name
My parents currently see you weekly for a horrible skin ulcer my Mom has on her leg. My Dad inquired about your ability to remove Pilar cysts, so long story short; I came in for a consultation and within a week was scheduled for the surgical procedure and just had stitches removed yesterday. Every visit has been so incredibly pleasant; your staff is incredibly friendly and helpful; you are always on time. I had such an amazing experience! I have already recommended your office to coworkers and friends! Thank you for taking such good care of me and for continuing to take such good care of my Parents. ♥️
S.P.Company Name
Was able to get a same day appt for cyst removal, taken care of cleanly in a timely manner. Would definitely refer!
Company Name
After great concern of my infection I was put at ease knowing that they had the knowledge and the treatment for me and I healed very quickly.
G.B.Company Name
I had a very pleasant experience when I visited your office. Staff were professional, I was seen in a timely manner. Jillian was very helpful and knowledgeable. I did not feel rushed. Follow up after the appointment was timely. Thank you!
Company Name
Great service. Very professional, very caring. Thank you.
P.K.Company Name
I thought the waiting room was cozy. I was very surprised how many snacks and drinks you have, that’s a very nice touch. I have never been to any doctor office that had such a wide variety of beverages and snacks.
The office was very professional and apologized for running behind, which I think is nice to hear.
Jillian was lovely very professional and explained everything to me. I felt at ease with Dr. Novikov also. I had a great visit and will be going back.
Company Name
I am very appreciative you were able to see me on the same day I called within an hour or so. Excellent customer service.
D.Company Name

PATIENT INTERVIEWS

  • ‘There was great communication’
    The patient, who wishes to remain anonymous, was impressed by the communication between her and the providers. Her primary care physician referred her to the practice after a leg wound was not healing as it should. She said the injury was a “very bad gash on the leg on the shin bone near the ankle where the skin was so thin” it was difficult for the ER Doctor to use stitches on it all. She found seeing a wound care specialist “extremely helpful” and was “very …
  • Post procedure communication was important
    Patient G.O. required a cyst removal procedure and scheduled the office appointment through ZocDoc. His overall experience was very positive. “Dr. Novikov was very professional,” G.O. said. “He was quick to attend to my issue and explained the steps of the procedure well. I felt very comfortable.” Although patients may feel anxious about this type of procedure, G.O. said that Dr. Novikov and his assistants made it as comfortable as possible. “They do a good job calming your nerves,” he said.  Communication about what …
  • Patient with lymphedema: ‘Nothing was neglected or overlooked’
    Patient Edward Jelley has been a long-time patient of the practice for “lymphedema on both legs, especially the right leg.” Lymphedema, a chronic medical condition, occurs when excess lymphatic fluid accumulates, leading to swelling in specific body parts, typically the arms or legs. Edward was happy to ring the healing bell at discharge. He had only positive experiences at his appointments with the providers and staff. He had no long wait times and would absolutely recommend the practice to others. “I couldn’t have asked …
  • Patient felt confident in mole assessment
    Patient CN discovered a mole on his toe and made an appointment for a mole assessment with a skin specialist. Although being young, he didn’t consider the mole a major concern, but he left the appointment with peace of mind. Toes are one of the overlooked areas for skin cancer detection. His initial impression of the office environment was that it was “clean and friendly.” He appreciated that his time was valued and there was not a long wait before being seen. “It was also …
  • Patient was surprised at quick appointment scheduling
    Quick appointment scheduling and healing outcomes of a long time lesion impressed Patient Bill Rabkin. He had a wound lesion behind his ear where the stem of his eyeglasses made contact with the skin. Bill had this ongoing issue for more than 6 months. He saw other doctors, but they did not have a solution. That is when he was referred to Dr. Novikov Wellness and Skin Care for an assessment appointment. Bill was seen one day after he called for an appointment, which he …
  • ‘One of the best experiences’
    Magda said that her experience as a patient of Dr. Novikov Wellness and Skin Care was “probably one of the best experiences I have had in a physician’s office.” She was most happy with the wound care expertise she received. “I have never experienced an office that is dedicated to wound care and managing wounds,” said Magda. “The fact they are certified in wound care comforted me. They were extremely cautious and took care of my leg, and I didn’t have to worry about …
  • ‘We felt really accommodated’
    Anna C.’s mother-in-law was a recent patient at Dr. Novikov Wellness and Skin Care for a leg wound. She was impressed with how quickly she was able to obtain an appointment and receive successful treatment. “It was easy to get an appointment without waiting for weeks,” she said. “It’s a local practice, convenient location, and the staff was very professional and polite. The appointment ran on time and the staff paid attention to the patient. My mother-in-law was impressed that she could communicate in …
  • ‘Could see an improvement almost right away’
    Patient Karen Callahan was a first time patient at Dr. Novikov Wellness and Skin Care. She came to the practice with a venous stasis ulcer on her leg and admits that she was not really sure what to expect. “I kind of felt it was my fault as to why my leg was like that,” she said. “Sometimes you dread going to doctors, but it was a great experience. Everyone was super friendly. This is the one doctor I sort of looked forward to going to.” …
  • Knowledgeable advice, clear communication
    Janet’s elderly mother had a  fall, which caused a leg wound needing attention from the providers at Dr. Novikov Wellness and Skin Care. She was referred to the practice by her primary care physician and their overall experience “exceeded expectations.” “My mom couldn’t say enough about everyone at the practice,” said Janet.  “She loved all the doctors and everyone from checking in and being brought into the exam room to setting up appointments. It’s a nice environment.” Janet was very happy with the excellent …
  • Confidence in correcting a challenging surgical outcome
    Patient Brittany was referred to a surgeon by her dermatologist for the removal of a keloid on her shoulder. The healing process was not what she expected, but she was hesitant to go back to the first surgeon after seeing negative online reviews. She found Dr. Novikov Wellness and Skin Care after searching online for an alternate skin surgeon who had 5 star reviews. Brittany said the original surgery site was “badly scarred…it didn’t even look like a scar. The area was big, red …
  • Patient positive experience: ‘It’s the best you can get’
    Patient Becky Sherman was referred to the practice by her primary care physician. Her overall experience was very positive.  She was under the care of the providers for six weeks for a wound. She noted that she travels from Western MA for the best care, and was not disappointed in the quality of care she received from Dr. Novikov Wellness and Skin Care. “Everyone was very pleasant, very friendly,” she said. “It’s the best you can get. They called me by name even before I got …
  • ‘Warm, Caring and Competent’
    Patient Ginnie is in her 90s and her skin has become thinner and can tear easily, which is common in the aging population.  Ginnie’s daughter Christine said that her mother has a tendency to fall, sometimes resulting in wounds requiring active management. Ginnie has been seen by Dr. Novikov on two different occasions and had a very good experience both times. “They are very professional the minute you walk in the door,” said Christine. “They make you feel welcome. The staff is very warm, …
  • Patient had cysts on scalp removed
    JD is a new patient to the practice who had noticed some lumps on her scalp. This was familiar to her as years ago she had previous cysts removed by a dermatologist, who has since retired. Upon the suggestion of her mother, JD made an appointment with Dr. Novikov Wellness and Skincare. Her mother had a similar issue and had the cysts removed with the practice and was happy with the procedure and results. “It was easy to make appointments and everything was great …
  • It was a total of two weeks from phone call to discharge
    Patient Jim F. came to the practice for a lipoma excision.  He had a lipoma removed years ago and knew they are hereditary and are not critical to be removed. He decided to independently look outside the normal channels this time and found the practice online.  “I called and came in for a consult with Dr. Novikov,” Jim F. said. “He was fantastic and for the procedure, I was in and out in 45 minutes with a follow up to remove the stitches.” He …
  • ‘They were all concerned about the patient’
    Patient Allan was referred to Dr. Novikov Wellness and Skin Care by his physician. Allan’s wife Marion accompanied him to the appointments.  It was their first experience with a wound care specialist, but their experience was positive. “Dr. Novikov is an excellent doctor and very caring,” Marion said. “Everybody there is excellent and very professional. They were all concerned about the patient.” She also commented on how quickly they were seen for each appointment. “It was 1-2-3 and we were out of there,” she …
  • Patient was satisfied with promptness, response
    Patient Jessica had a splinter under her fingernail that became infected. She reached out to her primary care physician, who initially treated the infection with antibiotics, but could not see the splinter to remove at her follow up appointment. She was referred to Dr. Novikov Wellness and Skincare. “The office was very responsive to my PCP and was able to fit me into the schedule the next day,” Jessica said. “I didn’t realize it was out of network, but I was desperate to come …
  • ‘If I need it again, I will be back’
    Patient S.D. was referred to the practice by her primary care physician. “I had no experience with a wound care specialist before, but if I need it again, I will be back,” she said. S.D. said she was under the care of the practice for five visits. “My questions were answered right away,” she said. “The doctor was right on top of it and was very complete. Everyone was so friendly and so kind. Everything was really good and met my expectations.”
  • ‘His five star rating is most deserved’
    Patient George C. recently had a large sebaceous cyst removed. “Dr. Novikov and his Team took me within a day or two for an appointment to assess a large sebaceous cyst,” he said. “Following my visit, a date for surgical removal was set for a week later.  The surgical procedure, following local anesthesia, was quick and painless, resulting in complete removal of the cyst.  After one month, the surgical scar, which was small, is now nearly invisible.” “Dr. Novikov and his Team were courteous, …
  • ‘You are up there as a great office’
    Kathy C brought her mother Margaret R to the practice and was seen for two visits. They had a “very positive experience” from leaving a message and making an appointment to being welcomed by the staff at their visits. “I see a lot of doctors between my mom and mother-in-law,” she said. “You are up there as a great office. Honestly, there is nothing you can do better. You got us in and out and were friendly and efficient.”
  • The patient said ‘the energy and vibe were awesome’
    Patient CC was referred to the practice by her primary care physician. It was her first experience with a specialized skincare practitioner. Her first impression was positive. “Everyone was friendly,” she said. “The energy and vibe were awesome.” Her provider was Paige Lamica, PA-C. “Paige was great and very detail oriented with the instructions, which was very helpful,” she said. CC would not hesitate to recommend the office to family and friends.
  • Patient said the providers are ‘extremely knowledgeable and focused’
    The Patient was referred to Dr. Novikov Wellness and Skincare by his primary care physician for a leg injury. Previously, he had experience with larger hospital wound care centers; however, in his opinion, his experience with Dr. Novikov’s practice has been the best. He said the providers are “extremely knowledgeable and focused.” “I appreciated the fact that they were able to order prescriptions for me and, most importantly, were willing to deal with the insurance company to push for the best technological bandages to …
  • ‘We never felt rushed’
    Patient FS has had chronic wounds for a long time. He was seeing a wound care specialist in New York before moving to the area and being referred by his primary care physician to Dr. Novikov. His niece said the office was very welcoming from the moment they walked in. “It’s a nice and comforting environment,” she said. “Everyone was very friendly and kind.” She said that the facility in New York was not really solving the problem. At Dr. Novikov’s practice, she and …
  • ‘Absolutely a 10 out of 10’
    Patient Gerred Munk had a cyst that needed attention. After a Google search for cyst removal, he found Dr. Novikov’s practice and requested an appointment online and was seen within two weeks. “The procedure went as smooth as can be and Dr. Novikov communicated well and shared his professional opinion,” he said. “It’s a convenient location and everyone was super nice and friendly, and very polite and accommodating. It’s a doctor’s office atmosphere but pleasurable from the moment I walked in. It’s very clean …
  • ‘He takes into account every contributing factor of what is going on’
    Patient Michelle B had squamous cell carcinoma surgery with another practice and the wound was not healing properly. After an online search for alternative providers, she found Dr. Novikov Wellness and Skin Care. “I was impressed with the website and Dr. Novikov has wonderful credentials,” she said. “I felt comfortable making an appointment without a referral.” Michelle was able to be seen within a week and her issue was solved in two visits. “Dr. Novikov is outstanding,” she said. “He takes into account every …
  • Patient felt like she was the only person being cared for
    Patient Jan C.  was experiencing a lot of pain when she saw Dr. Novikov for her wound care. The care she received from the providers healed the wound faster than she expected. One thing that stood out for Jan was how friendly the entire staff was and how comfortable she felt at the office. She said in the hospital, you feel like just another person. That is not the case at Dr. Novikov’s practice. “They made me feel that I was someone they really …
  • ‘It’s a place you want to go to get well’
    Patient Ginna had an injury to the back of her leg that wouldn’t heal and was getting worse. After an ER visit and being bounced back to her primary care physician, she was referred to Dr. Novikov’s practice. She admits that she felt like she was being handed off to yet another doctor but is so glad that her PCP made the recommendation. She wishes that she had come to the practice first. “The providers all have a different style, but all are excellent,” …
  • ‘It’s a competent practice’
    The patient is a T12 paraplegic and is subject to skin breakdowns due to being in a wheelchair and not being able to feel anything below T12. A skin ulcer may not be detected until it gets to the point of needing medical attention. “Each time something happens, it is a long recovery like 4-6 months or longer,” he said. “It’s a very slow healing process because there is little circulation in the legs.” The patient has seen Dr. Novikov on several occasions. “I …
  • “He looked at the whole picture…opposed to just looking at the wound’
    Gary C had previous experience with wound care management, but his PCP referred him to Dr. Novikov this time. What differentiated his experience between the two wound care practices?  “I really felt Dr. Novikov was very focused on the individual wound,” Gary said, “It was a more complex wound this time. He also looked at the healing of the entire leg to improve blood circulation, opposed to just looking at the wound. He looked at the whole picture.” Gary also was looking for a …
  • ‘It made me feel good about having them on my side’
    William Bishop struggled with an issue for a few years before his primary care physician referred him to Dr. Novikov’s practice. The issue was resolved within a month of being a patient under the care of Dr. Novikov. William especially liked the proactiveness of the care he received. “I really didn’t have a good treatment plan in place before seeing him,” he said. “The doctor was thorough not only with obviously taking care of me at office visits, but he also made me feel …
  • ‘I was surprised the wound healed so fast’
    Nancy was a patient of Dr. Novikov for about seven weeks. This was her first experience with a wound care specialist. Nancy suffers from Ehlers Danlos Syndrome, where the skin can easily split open. She described the wound being treated as a “hole in my leg the size of a quarter.” “I was surprised the wound healed so fast,” she said. She credits that to the providers’ attention and their changing her antibiotic as needed throughout the healing process. Dr Novikov also introduced her …
  • ‘You don’t need to go to a big operating room…he does it all there himself’
    David was very comfortable being a patient of Dr. Novikov a second time after his first experience a few years ago was overall positive. “The practice has a good track record and a clean, modern facility,” he said. During the procedure, David said that Dr. Novikov was always cognizant of his pain levels and explained each step of the procedure. After the initial procedure to remove a cyst, David encountered some complications with the wound care procedure. “The wound wasn’t healing right, but it …
  • ‘I thought I would have to go into Boston to get this kind of care’
    Patient Paula Kulevich had an accident at the gym on the elliptical machine, which resulted in a “big, deep” leg ulcer. After a few weeks of seeing her primary care doctor, she was referred to Dr. Novikov’s office for treatment. Paula can only rave about the professionalism, kindness of every staff member and high-quality customer service she received. “From the time you walk into the office, you feel that they will take care of you and help you,” she said. “I thought I would …
  • Patient said he was kept well informed
    Victor is another happy discharged patient whose experience with Dr. Novikov’s practice was “very good.” He noticed how Dr. Novikov takes time with all his patients. “I knew the wound wouldn’t heal overnight,” Victor said. “Dr. Novikov told me everything before he did it, kept me informed, and told me how long it would take to heal.” He also commented that all the staff were good at what they were doing.
  • ‘I felt I was in very good hands’
    Betty was a patient of the practice for 3 ½ months and would “absolutely recommend” it to others needing wound care. After a fall, she developed an ulcer on her back and initially received treatment at a hospital in her home state. During her care, she moved to the area and needed someone to continue providing care. With a referral by her primary care physician, she became a patient of the practice. Betty has been “very happy with the results.” “The care was excellent, …
  • ‘For wound care, it’s the place to go’
    Patient Judith received care from Dr. Novikov and his providers for a few months, after being referred to the practice for a burn by her primary care physician. She was able to book an appointment within a day of the referral and a few things stood out to her. “Everyone was very organized, professional and always on time,” said Judith. The burn area required wound debridement to facilitate healing and avoid infection. “These guys did a good job to get the area to heal,” she said. …
  • Patient felt comfortable in all conversations about procedure, care
    First-time patient Tim would not hesitate to recommend the practice to others. Tim was looking for a skin care professional and found Dr. Novikov Wellness and Skin Care through a Google search. The provider identified troublesome areas, which required further analysis and a biopsy. “They deemed a procedure was required and a date was scheduled,” he said. “It was quick, efficient and met my expectations.” His overall experience was “very positive.” “The team was communicative in terms of setting expectations,” Tim said. “They made me feel …
  • New patient received superior care and communication
    Patient David Melkonian is another happily healed patient after being cared for by the staff of Dr. Novikov Wellness and Skincare. “I didn’t know what a wound care doctor was, but I found out fast,” he said. He was a patient for 2-3 months and said the care he received was “superior,” and would “absolutely recommend” the practice. “The staff was wonderful,” David said. “Each and every time, they were cordial and prompt! The care and communication was great– every time I left with …
  • Patient appreciated great provider communication  
    Patient Danielle would highly recommend Dr. Novikov Wellness & Skincare after receiving care for a leg wound. “Everyone was unbelievably nice and I would 100% go back if needed,” she said. “During the process of fixing what was wrong with my leg, the staff was communicative; there were no surprises, which is nice when getting a medical procedure.”
  • The practice “is absolutely a gold medalist.”
    Michael Garceau’s mother Rose was under Dr. Novikov’s care for a few months after being referred by her doctor. “He was wonderful,” Michael said. “His assistants were wonderful. Everyone had a smile and was upbeat. Overall, A+++++.” Michael commented on the cleanliness of the office and how comfortable and welcoming the office felt as soon as they stepped into it. He also commented on the background piano music playing, which he approved of as a musician himself. “Mom loved it and was pleased with the demeanor …
  • ‘The team is very tightly coordinated’
    PC is a new patient to the practice and was treated for six weeks for an issue that is now resolved. He noted Dr. Novikov’s good bedside manner. “He explains things and is friendly, knowledgeable and I appreciate the care he takes outside of the medicine part,” PC said. PC was impressed with the communication between providers. “The team is very tightly coordinated,” he said. “Each provider was up to date on my case and I never had to reexplain or catch someone up. …
  • ‘Dr. Novikov is open and honest’
    Patient David Joyce has a history of non-healing venous ulcers and his case is complicated. He has seen Dr. Novikov for over a year after what he describes as a nightmare about the care he received from another wound care center. David said that there has been “great communication” throughout his care. “Dr. Novikov is open and honest about things,” he said. In fact, Joyce said that his wound needs more aggressive treatment and Dr. Novikov doesn’t have the equipment needed and referred him …
  • ‘You are wasting your time if you go anywhere else’
    Patient S Martin has only the highest praise for Dr. Novikov. Both he and his wife have been patients. “Dr. Novikov knew exactly what he needed to do for the problem and he did it,” S. Martin said. “He took charge. He said he was going to fix it and he did.” After a negative experience with a different wound care provider, S. Martin was referred to Dr. Novikov by his primary care physician. He said with a new doctor, you never know what …
  • There are benefits to seeing a specialist
    Patient Richard gives “five stars” to the professional staff at Dr. Novikov Wellness and Skin Care. Richard knows the benefits of seeing a wound care specialist. He was referred to Dr. Novikov’s practice with venous ulcers by his primary care physician in January. He was discharged in only about five weeks with great healing results. Richard felt that the care he received was a “pleasant experience.” “It was easy to get an appointment,” he said. “The office was very accommodating.” For a previous wound, …
  • ‘A good experience for a bad situation’
    Patient Doris Ettinger’s first experience with Dr. Novikov Wellness and Skin Care was a “good experience for a bad situation.” Doris was referred to the practice by her primary physician and this was her first experience with a wound care specialist. “I needed prompt attention and was fortunate to get in right away,” she said. After ten appointments over a two-month period, Doris healed and was discharged. She said there were no long waits, the office staff was friendly, and the Physician Assistants were …
  • Dr. Novikov tried a different treatment and the wound healed better, faster
    Patient Allan Collins received wound care while at a nursing home and continued care with Dr. Novikov at the practice after being discharged. Allan said that the wound care treatment he received in the hospital was being followed, but Dr. Novikov felt the wound was not healing as it should. Dr. Novikov tried a different treatment part way through, and the wound healed better and faster than it would have otherwise. It took only 4 visits with the new treatment to be discharged from …
  • Patient was impressed with suggested preventative measures
    Patient Gary D. suffers from chronic venous ulcers and stasis dermatitis. He has been a patient of Dr. Novikov’s for a little over a year. His wife Jan said that they had no previous experience with a wound care provider until they were referred to the practice. Since the issue can reoccur, Jan was impressed with the preventative measures recommended by the providers. “They explained everything well and were knowledgeable with what was going on,” she said. “They knew what to do and definitely …
  • “He’s my hero. It’s like a miracle.”
    Patient Karen Gordon was struggling with cellulitis to the point where she was in extreme pain and could not put weight on her leg to walk. She said it was so bad she was afraid that she was going to lose her ankle. She felt ignored by her primary care doctor and an infectious disease doctor, and her frustration and discomfort grew. It was Karen’s sister, a long time nurse in New Jersey, who suggested she see a wound specialist and searched online to …
  • “It only took four visits to heal the same type of wound”
    Patient Susan Szajna’s overall experience with Dr. Novikov and his providers was “excellent, positive, and I would entirely recommend them.” Susan was anxious to have a sore seen as promptly as she could. She had a similar issue previously that ended with her losing part of a toe. She was referred to the office by a friend and was able to get an appointment right away. Her results this time around were quite different. “It only took four visits to heal the same type …
  • The value of seeing a wound specialist is quicker patient healing
    Three months after being referred to Dr. Novikov by visiting nurses, Mary Ann was able to ring the bell in the office three times to signify that her wound healed and she was able to be discharged from care. Mary Ann said that this was the first time she needed wound care and was surprised there even were specialists for it. “I didn’t know the process was possible,” she said. “It worked and all the care I got was successful. I have diabetes, so …
  • Patient’s review of practice: ‘I think it is first rate’
    Patient Edward Jelley has been perfectly satisfied with the professional performance of Dr. Novikov and his staff. “I think it is first rate,” he said. Edward has been a patient of the practice since March 2021 after he was referred by his primary care physician. As a first-time patient, he said it was very easy to make an appointment and be seen quickly initially. “Dealing with my kind of problem is difficult,” he said. “I have done the best to cooperate with the doctor …
  • Patient testimonial: “He knew what he was doing.”
    Patient Linda Orourke said she would “definitely recommend” Dr. Novikov’s practice and thought the entire staff was great. Linda felt very frustrated with the care she previously received from another wound care doctor and the lack of healing progress. Upon a recommendation from her primary care physician, she switched to Dr. Novikov and after 4-5 visits, her wound finally healed. “It was a different experience with Dr. Novikov,” she said. “He knew what he was doing, how to treat it and heal it as …
  • Patient found a better fit for his care with Dr. Novikov
    Peter F. has been a patient at Dr. Novikov Wellness & Skin Care for over a year. He found the practice during an online search, and it seemed to be able to offer him what he was looking for. He was even willing to drive a bit further from home for a better fit for his care. “I felt the practice was well run and organized,” he said. “I did not wait long to be seen and treated after my arrival, which I feel …
  • ‘Thorough and very kind’
    Thorough and very kind is the feedback patient Megan Karb shared about her first office appointment to have a few skin tags removed. She said the staff was “pleasant and very kind,” and were thorough and explained the procedure well. “It’s a busy office, but very accommodating,” she said. Her original appointment was rescheduled due to a power outage at the office. Staff members ensured she was contacted by using their own cell phones. Megan would recommend the office to others and return herself …
  • ‘I would recommend in a second’
    Christopher Piascik has known Dr. Mikhail Novikov and his staff professionally and “would recommend in a second”. He is employed as a nurse at one of the facilities, which Dr. Novikov partners with to treat wounds of patients on site. When Christopher had a questionable mole of his own, he became a patient himself.  Initially he was referred to another provider, but due to the start of the pandemic, that provider was unable to schedule an appointment. Christopher did not want to wait and …
  • Patient searched for a better experience and found Dr. Novikov
    For the majority of Cassie Kinsler’s life, she has suffered from recurring sebaceous cysts on her scalp requiring removal. Different providers over the years have had different excision approaches-none that have been pleasant for her.  In search of a better experience, she found Dr. Novikov Wellness and Skincare and booked an appointment.  “Upon my arrival, Dr. Novikov’s welcoming and professional team made me feel comfortable and at ease,” Cassie said.  After an initial consult with Dr. Novikov, she scheduled ongoing bi-weekly appointments for surgical …
  • First-time patient appreciative of observant, skilled providers
    Joseph Reilly of Marlboroughvisited Dr. Novikov Wellness and Skin Care for the first time in February 2021, when he was referred to the office by his primary care physician. He only has positive feedback to share. Joseph had a COVID related rash on his legs and initially saw Physician Assistant Jillian Megaro.  “Jillian was awesome,” he said. “She was personable, enthusiastic, and well informed. She asked a lot of questions and answered a lot of questions.” Joseph said that Jillian was also observant. She …

‘I felt I was in very good hands’

Betty was a patient of the practice for 3 ½ months and would “absolutely recommend” it to others needing wound care.

After a fall, she developed an ulcer on her back and initially received treatment at a hospital in her home state. During her care, she moved to the area and needed someone to continue providing care. With a referral by her primary care physician, she became a patient of the practice.

Betty has been “very happy with the results.”

“The care was excellent, prompt, and very personable,” she said. “They were willing to share information with me and willing to explore other avenues for healing if they thought it would work better.”

She said she felt comfortable and confident in the care she received.

“I felt I was in very good hands and everything was explained well– there were no surprises,” said Betty.

“I would not have a problem going back.”

Patient DJ was a first-time patient, who was referred to the practice by her primary care doctor. Initially, she didn’t know what to expect. She is in a wheelchair and was accompanied by her caregiver and husband Gene.

DJ said at first, she felt that information was being shared directly to her caregiver instead of her. However, Dr. Novikov assessed her wound, instructed the caregiver, set up visiting nurse visits and ordered bandages and supplies that she would need for the proper wound care at home.

“The nurses and staff were great,” she said. “My questions were handled. They were surprised how quickly it healed. I would not have a problem going back if needed.”