Patient Jan C. was experiencing a lot of pain when she saw Dr. Novikov for her wound care. The care she received from the providers healed the wound faster than she expected.
One thing that stood out for Jan was how friendly the entire staff was and how comfortable she felt at the office. She said in the hospital, you feel like just another person. That is not the case at Dr. Novikov’s practice.
“They made me feel that I was someone they really cared about and that I was the only person they were taking care of,” she said.
Another take away Jan had was that she saw the same staff each visit, and the consistency of care positively impacted her healing.
“Everyone knew what they were doing; it felt so good,” she said. “You forgot that you had a terrible and painful wound.”