Patient Jessica had a splinter under her fingernail that became infected. She reached out to her primary care physician, who initially treated the infection with antibiotics, but could not see the splinter to remove at her follow up appointment. She was referred to Dr. Novikov Wellness and Skincare.
“The office was very responsive to my PCP and was able to fit me into the schedule the next day,” Jessica said. “I didn’t realize it was out of network, but I was desperate to come in. I was able to pay out of pocket.”
The provider wasn’t able to get the splinter out the first time, but repeated the procedure successfully at a follow up appointment without cost.
“I was very satisfied with the promptness and response to fit me into the schedule,” Jessica said. “They shared lots of information and were patient; it was a great experience. I would definitely recommend.”