Patient FS has had chronic wounds for a long time. He was seeing a wound care specialist in New York before moving to the area and being referred by his primary care physician to Dr. Novikov.
His niece said the office was very welcoming from the moment they walked in.
“It’s a nice and comforting environment,” she said. “Everyone was very friendly and kind.”
She said that the facility in New York was not really solving the problem. At Dr. Novikov’s practice, she and her uncle asked the providers a lot of questions and always felt that they took the time with them.
“We never felt rushed, which is very important when you first establish a relationship at a new doctor’s office.”